Spatial Wave announces Cachuma Operations and Maintenance Board has implemented Field Mapplet / USA

Spatial Wave has worked with Cachuma Operations and Maintenance Board (COMB) to implement Spatial Wave, Inc.'s Field Mapplet/ Underground Service Alert (FM/USA) solution. FM/USA provides full support of DigAlert tickets also known as USA (Underground Service Alerts) tickets. The one call center receives calls from throughout Southern California in a process that is also known as "call before you dig". COMB receives the USA tickets from the one call center and subsequently locates and marks out its own facilities. These tickets enable COMB to safeguard the public, environment, property and utility infrastructures in their region. Field Mapplet / USA is Spatial Wave's systematic management of the one-call ticket workflow. It provides for rule based filtering of tickets which eliminates unnecessary locates and optimizes locator assignment.

Field Mapplet/USA receives COMB's USA tickets from the one-call center and utilizes spatially enabled rules, allocating tickets into queues and determining proximity to COMB facilities using GIS technology. COMB's locators upload completed tickets and download new tickets to/from Board's server similar to checking emails. Locators can view ticket information, optimize routing, enter actions and comments and are able to quickly zoom to the ticket location and view detailed street or facility maps on their GPS enabled tablet PC. All ticket information is stored in a database for archival, querying and reporting.

In addition COMB had presented the process of FM/USA at the 2009 Ventura Regional World GIS Day event. Field Mapplet/USA provides COMB with a single application framework to manage their USA tickets from origination to archive. Improvements in the efficiency of the USA ticket workflow will support the demands on the locators within the Department.

Internet: www.spatialwave.com